Results
Real Programs.
Real Results.
Fifteen years of work that moved people into better opportunities and helped organizations build systems that lasted.
$6M+
Grant Budgets Managed
556%
Recruitment Increase
95+
Young Adults Placed
92%
One-Year Retention Rate
9
Programs Optimized
15+
Years of Experience
Case Studies
Work That Moved the Needle
CUNY UX Design Program
Kingsborough Community College · 2017–2020
Launched CUNY's First UX Design Training Program
Designed and launched the first-ever UX Design training program within the CUNY system, building curriculum, employer partnerships, and recruitment infrastructure from the ground up. Created a replicable model for tech-sector workforce development in higher education.
556%
Registration Increase
80%
Completion Rate
67%
Women Enrolled
National Talent Hub
NIIT / SEMI Americas · 2020–2023
Directed $6M NSF Grant to Build a National Skills Platform
Directed a $6 million NSF-funded initiative to develop a SaaS platform that aligned employer job descriptions, college learning outcomes, and industry skills standards for the semiconductor sector. Built cross-state workforce pipelines across NY, NC, and TX.
$6M+
Grant Managed
3
States Served
Semi.
Industry Focus
911 Dispatcher Apprenticeship
AFSCME IU · 2025–Present
Designed the First-Ever National Guideline Standards for 911 Dispatchers
Led the development of National Guideline Standards establishing industry benchmarks for 911 dispatcher competencies, creating the foundation for a recognized career pathway in public safety communications. This first-of-its-kind framework provides a model for apprenticeship and workforce development in emergency services.
✓
Industry First
National
Scope
Public Safety
Sector
CHAMPION Network
Cypress Hills LDC · 2011–2017
Created a Leadership Employment Program With 92% One-Year Retention
Founded and directed the CHAMPION Network, a leadership development and employment program for young adults in East New York, Brooklyn. Combined T-group facilitation, job readiness training, and employer partnerships to deliver one of the highest retention rates in the sector.
95+
Young Adults Placed
92%
1-Year Retention
6 yrs
Program Duration
Writing
Publications & Insights
Why Most Workforce Programs Fail Before They Start: A Systems Design Perspective
From Recruitment to Retention: Building Career Pathways That Actually Stick
Design Thinking for Workforce Professionals: Putting Workers at the Center